---
title: Subprocessors · Aeonav
description: The verified service providers used to operate Aeonav, with the remaining inventory clearly marked as pending.
canonical: https://www.aeonav.fivecoder.com/legal/subprocessors
updated: "2026-11-09"
---

[/ Legal](http://www.aeonav.fivecoder.com/legal)

# Subprocessors

Last updated November 9, 2026

> **Publication status.** This page is not yet a complete contractual subprocessor schedule. Aeonav is operated by the Fivecoder team. The production deployment, contracts, data locations, and security terms must be verified before enterprise customers rely on this page.

This page describes third-party providers that may process data for the Aeonav hosted service. It does not apply to a self-hosted deployment that you operate with your own providers.

## [Verified for the current service](#verified-for-the-current-service)Copy Anchor Link

The only customer-facing provider confirmed for this baseline is Waffo for checkout, subscription, and payment processing. The exact scope of Waffo's role, including whether it acts as merchant of record, and the final data-processing terms still require confirmation.

Payoneer may be used by the operator to receive settlement or payout. Payoneer is not represented as a customer checkout provider unless a checkout page explicitly says so, and it is not listed here as a customer-data subprocessor.

| Provider | Purpose                                         | Status                                                                     |
| -------- | ----------------------------------------------- | -------------------------------------------------------------------------- |
| Waffo    | Checkout, subscriptions, and payment processing | Confirmed integration; final contractual role and processing terms pending |
| Payoneer | Operator settlement or payout only              | Planned or operational payout channel; not a customer checkout provider    |

## [Pending inventory](#pending-inventory)Copy Anchor Link

The following categories must be documented against the deployed environment before this page can be represented as complete:

- cloud hosting, database, storage, and network security;
- authentication and identity services;
- transactional email and customer support;
- analytics, advertising, and error monitoring;
- AI model, search, crawling, and data-analysis providers; and
- accounting, fraud-prevention, and payout services that receive customer data.

No unverified provider is presented here as an active subprocessor. The final list must identify:

- the provider's legal name;
- the service it performs;
- the categories of data it receives;
- the countries or regions where processing occurs;
- the relevant privacy or data-processing link; and
- whether the provider is active in production or only supported by the software.

> **Pending confirmation: subprocessor schedule.** The operator must verify every production provider and its data-processing terms before publishing this page as complete. Until then, do not tell customers that the list is exhaustive or that a particular transfer mechanism is in place.

## [Customer responsibilities](#customer-responsibilities)Copy Anchor Link

You are responsible for the prompts, domains, brand names, text, and other content you submit. Do not submit personal information, credentials, confidential information, or data you are not authorized to process. Third-party providers may receive the content needed to perform the requested feature.

## [Changes and contact](#changes-and-contact)Copy Anchor Link

A formal subprocessor-notice process is not represented as available in this baseline. If you need advance notice or a contractual subprocessor schedule, contact <support@fivecoder.com>.

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_This baseline is adapted from the [Basecamp open-source policies](https://github.com/basecamp/policies) under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), with substantial modifications for Aeonav._

## Other policies

- [Terms of Service](http://www.aeonav.fivecoder.com/legal/terms)
- [Privacy Policy](http://www.aeonav.fivecoder.com/legal/privacy)
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- [Acceptable Use](http://www.aeonav.fivecoder.com/legal/acceptable-use)