---
title: Acceptable Use · Aeonav
description: What you may not do with Aeonav, and how to report abuse.
canonical: https://www.aeonav.fivecoder.com/legal/acceptable-use
updated: "2026-11-09"
---

[/ Legal](http://www.aeonav.fivecoder.com/legal)

# Acceptable Use

Last updated November 9, 2026

This policy is part of the [Terms of Service](http://www.aeonav.fivecoder.com/legal/terms) and applies to Aeonav, our websites, and our APIs.

Aeonav is operated independently by the Fivecoder team. Aeonav is based in part on the Elmo open-source project. References to Elmo are retained for attribution and compatibility only; Elmo's maintainers do not operate Aeonav.

## [Prohibited conduct](#prohibited-conduct)Copy Anchor Link

You may not use Aeonav to:

- access, collect, or extract data from accounts that do not belong to you;
- bypass authentication, rate limits, plan limits, access controls, or security features;
- defraud, mislead, impersonate, harass, threaten, or stalk another person;
- upload or distribute malware or covert data-collection code;
- interfere with the Services or place an unreasonable load on our systems or providers;
- violate applicable law or the terms of a third-party service used with Aeonav;
- submit personal data, credentials, secrets, or confidential information belonging to another person without authorization;
- use AI outputs to make automated decisions that require human review or that violate another person's rights; or
- resell or redistribute Aeonav measurements as a competing service unless a separate written agreement permits it.

## [AI and search limitations](#ai-and-search-limitations)Copy Anchor Link

Aeonav queries third-party AI and search systems. Those systems can be wrong, incomplete, unavailable, or non-deterministic. You may not use Aeonav to present third-party output as verified fact or as professional advice.

## [Open-source software](#open-source-software)Copy Anchor Link

This policy governs the hosted Aeonav service. It does not restrict rights you have under the license for the upstream Elmo source code or any other open-source component. Those rights are governed by their applicable licenses.

## [Reports and enforcement](#reports-and-enforcement)Copy Anchor Link

We may investigate suspected violations and may suspend or terminate access, remove content, or report conduct where appropriate. Enforcement decisions must be reviewed against the final operator identity, customer terms, and applicable law.

For abuse or security reports, email <support@fivecoder.com> with the subject "Abuse report" or "Security report". Include the relevant account, URL, timestamp, and a clear description of the issue. Do not include passwords, access tokens, or unnecessary personal data.

## [Changes and contact](#changes-and-contact)Copy Anchor Link

We may update this policy as the Service changes. For questions, contact <support@fivecoder.com>.

> **Pending confirmation: enforcement process.** The operator should confirm the abuse escalation process, evidence-retention period, emergency-contact procedure, and customer notice rules before commercial launch.

---

_This baseline is adapted from the [Basecamp open-source policies](https://github.com/basecamp/policies) under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), with substantial modifications for Aeonav._

## Other policies

- [Terms of Service](http://www.aeonav.fivecoder.com/legal/terms)
- [Privacy Policy](http://www.aeonav.fivecoder.com/legal/privacy)
- [Cookie Policy](http://www.aeonav.fivecoder.com/legal/cookies)
- [Subprocessors](http://www.aeonav.fivecoder.com/legal/subprocessors)